Session fees with most of Laura's associates are $140 for 50 minutes. There is no HST charged if your therapist is a registered social worker (RSW).

Fees are $140 +HST for our licensed counselling therapists (LCT). This is for both individuals & couples.

Sessions with Laura are $160.00 for 50 minutes.

Fees are not covered by Medicare but are covered by many extended health insurance plans.

Our clinic has therapists that are registered social workers (RSW) or Licensed Counselling Therapists (LCT)

You must check your specific plan for what you have coverage for, as coverage is different for each policy. Verify that your plan covers counselling/therapy with a MSW, RSW or LCT-C. Your insurance may state you have coverage for clinical counsellor or psychotherapist which would cover LCT or social worker. It is your responsibility to ensure your sessions are covered by your policy. It is also your responsibility to know the limit of insurance coverage.

*Insurance DOES NOT cover No Show or Missed Appointments.

Call or email our admin team if you need support

506-6511239/admin@lauragatien.com

Payment is expected in full at the time of service. We'll have you fill out a credit card authorization form so we will charge your credit card at each session with the information which we keep on file. We will direct bill Blue Cross if applicable. We can direct bill select other insurance companies, note your insurance provider on your intake form.

All past outstanding balances must be paid before booking a new appointment. This includes past attended sessions, late cancellations or no show fees.

We also direct bill various insurance plans. You must check your specific plan as coverage is different for each policy. Verify that your plan covers counselling/therapy with a registered social worker or licensed counselling therapist. It is your responsibility to ensure your sessions are covered and the limits of your coverage.

Call (506) 651-1239 to book your appointment or email admin@lauragatien.com. All emails and voicemails are confidential. Or Book Online HERE

Yes. Our associates are available for evening appointments. We do not offer appointments on Saturday.

No, you do not require a referral for treatment. You can self-refer by calling or Booking Online HERE

We can direct bill various insurance plans (Veterans Affairs, Canadian Armed Forces, Canada Life, Claim Secure, Chamber of Commerce, Work Safe, NIHB, Department of Social Development, etc.) provided your plan is set up for direct billing. Payment from the client is due at the time of your session and a receipt will be provided for your direct reimbursement.

There are several crisis resources in the Saint John area:

Mobile Crisis Saint John 1-888-811-3664 Hours of Operation are 8:15am-midnight

Chimo Crisis Line: 1-800-667-5005

www.chimohelpline.ca/contact.html

Crisis Services Canada-Suicide Prevention and Support 1-833-456-4566

Registered social workers and clinical therapists are unable to provide an official diagnosis or prescribe medication however they are well trained in mental health and can refer you to a Psychiatrist, with your doctors' consent, if you feel this would be helpful for you.

Yes, our associates practice from several clinical frameworks with CBT being one of them. CBT stands for Cognitive Behavioural Therapy; it is a well-established, effective and lasting treatment that can help with various issues including anxiety, depression, addiction, relationship issues and chronic pain. CBT involves problem solving and learning helpful strategies to practice between sessions. It focuses on identifying and understanding unhelpful thinking patterns to help change the way you feel. You are actively involved in your treatment and are often expected to do some homework between sessions. You can learn to control your thinking, maintain a sense of control and self-confidence and learn positive coping skills.

This is very individual and varies from person to person depending on the nature and severity of the problem, desired goals and level of engagement from the client. Generally, many people see significant improvement in 8-12 sessions, some after as little as 3 sessions. Most clients attend sessions bi-weekly however this is adjusted based on your needs and schedule. You can discuss this further at your first session. You are always in control of your therapy, working at your own pace, and can choose the frequency and length to best suit your needs.

There is plenty of free parking on-site, conveniently located beside and behind our office building. Our office in Saint John is wheelchair accessible. Our office in Fredericton is NOT wheelchair accessible.

Yes. We have associates on staff who work with children. We will work to match you with the therapist best suited to meet your needs. We work with children as young as one.

Clients can cancel or reschedule with a minimum of 24 hours notice, otherwise you will be charged for the session. A late cancellation (less than 24 hours notice) will result in a half session charge, and a no show will be charged a full session rate.

Our therapists, like other self-employed professionals, are not on salary and are only paid per session. A late cancellation or no show can result in losing a significant portion of their planned income for that day. Thank you for your understanding.

We understand that life happens and it's not always possible to provide sufficient notice. Prior to booking, consider having a back up plan for non-crisis situations to ensure you're able to make it to counselling should something come up. Arranging back up childcare or alternate transportation methods on the date of your appointment can be helpful. We also offer the ability to change your session to electronic should you be unable to attend in person, for any reason (keep in mind, a credit card must be on file or the method of payment must be in place prior to switching to virtual). Laura Gatien & Associates will send appointment reminders for your sesison, however it is your responsibility to keep track of your appointments. Keeping up to date on your weekly schedule along with a back up plan are all helpful ways to avoid paying for a session you didn't attend.

*Insurance DOES NOT cover No Show or Missed Appointments.

No, we do not offer Psychoeducational Assessments at this time as we do not have any licensed psychologists on staff.

Licensed Counselling Therapists (LCT) are governed under the Canadian Counselling and Psychotherapy Association. This designation requires an HST charge to their sessions.

Registered Social Workers in New Brunswick are governed under the New Brunswick Association of Social Workers.

Both provide mental health services. Coverage for either a LCT or RSW will depend on your insurance plan. Contact your insurance provider directly to learn if services are covered with either of these therapists.

Yes, we have many therapists who work with couples. Our admin team can work with you to find the best fit for your situation.

Although we do not offer counselling on a sliding scale, we do have options for counselling at a lower cost through our non profit Just Us Inc. Click here for more info or you can book your Free/Low Cost session HERE

Some therapists (LCT) are registered to practice electronically across Canada. If you are looking to book a session while residing in another province please contact our admin team. admin@lauragatien.com

Yes, we are very excited to provide our community with workshops and presentations. A list of our current and past presentations are listed here. To book a presentation or workshop, please contact our office.

We do not, however we do work with many insurance plans. Reach out with any questions. 506-651-1239

No, at this time we do not have a psychologist on staff. Alternatively, we refer to KV Psychology.

Our waitlist is reviewed daily. If you are on our waitlist for a therapist, our admin team will call you when an appointment has become available.

To check the status of your spot on the waitlist and to ensure we have the proper contact information for you, please reach out to our office. If you are open to seeing a different therapist please let us know and we can try to get you in sooner.