Sessions with a registered social worker (RSW) or licensed counselling therapist (LCT) are $160 for 50 minutes.

For Family, Couples, EMDR or Play Therapy, sessions are $170 for 50 minutes.

Fees are not covered by Medicare but are covered by many extended health insurance plans.

Our clinic has therapists that are either registered social workers (RSW) or Licensed Counselling Therapists (LCT or LCT-C).

You must check your specific plan for what you have coverage for, as coverage is different for each policy. Verify that your plan covers counselling/therapy with a MSW, RSW or LCT. Your insurance may state you have coverage for clinical counsellor or psychotherapist, which would cover LCT or social worker. 

It is your responsibility to ensure your sessions are covered by your policy. It is also your responsibility to know the limit of insurance coverage. 

Please note: Insurance DOES NOT cover No Show or late cancellations. If you have questions, please call or email our admin team at 506-651-1239 or admin@lauragatien.com.

All clients must have a credit card or Visa debit card on file, even if we are billing a third party as many do not cover missed appointments or the full fee. 

We encourage clients to add a secondary card in the event their card is not supported or has insufficient funds. 

If a client does not have a credit card or visa debit, we will accept EMT, but this must be done the day before your appointment. 

Clients with a history of outstanding balances for any reason will be required to prepay the day before their appointment and will lose their ability to book appointments online. 

We can direct bill various insurance plans such as Veterans Affairs (VAC), Canadian Armed Forces (CAF), Canada Life, Claim Secure, Chamber of Commerce, Work Safe, NIHB, Department of Social Development, etc. provided your plan is set up for direct billing. The client is still responsible for any co-pay amounts at the time of service.  

If we cannot direct bill, payment from the client is due at the time of your session and a receipt will be provided for your direct reimbursement.

We do not, however we do work with many insurance plans. Please contact us if you have questions. 

Call 506-651-1239 extension #1 to book your appointment or email booking@lauragatien.com. All emails and voicemails are confidential. If you want to book an appointment with a specific therapist, you can do so online here. 

Not sure who to book in with? Take our quick quiz to get an instant match with a therapist who's right for you. You can also fill out this form and one of our helpful receptionists will get back to you with the next available appointment.

Yes, many of our associates are available for evening appointments and we have limited appointments on Saturdays. Learn more here.

Clients may cancel or reschedule appointments at any time with at least 24 hours notice, for any reason.

Late Cancellations (less than 24 hours notice): 50% of the session fee will be charged as a time commitment was made to you and is held exclusively for you.

No-Shows (missed appointment with no notice): Full session fee will be charged, as a time commitment was made to you and is held exclusively for you.

Preventing Last-Minute Conflicts: We understand that life happens. To help reduce late cancellations, plan ahead with backup childcare or transportation, and consider switching to a virtual or phone session instead of cancelling.

We plan to stay open whenever it’s safe. In-person sessions will continue for clients who feel comfortable coming in.

Your safety comes first. If travel doesn’t feel safe for you, we’re happy to switch your session to virtual.

Our usual 24-hour cancellation policy still applies. If you cancel due to weather and choose not to meet virtually, the standard 24-hour policy remains in effect.

If we need to close or delay opening, we’ll notify you quickly by email and post updates on social media.

This varies from person to person depending on the nature and severity of the problem, desired goals and level of engagement from the client. Generally, many people see significant improvement in 8-12 sessions, and some after as little as 3 sessions. 

How often you attend sessions is discussed collaboratively and is based on your needs and schedule. 

You are always in control of your therapy, working at your own pace, and can choose the frequency and length to best suit your needs.

There is plenty of free parking on-site in both Fredericton and Saint John. Our office in Saint John is wheelchair accessible. Our office in Fredericton is NOT wheelchair accessible.

No, you do not require a referral for treatment. You can self-refer by calling 506-651-1239 or filling out this form.

If your preferred time isn’t available on the Jane portal when you are booking, select your preferred practitioner and appointment type in Jane, then click ‘Add to Waitlist’ to be notified if an earlier spot opens up. If the practitioner you want it not available, send an email to booking@lauragatien.com to get on their waitlist for when they are accepting new clients. 

There are several crisis resources to support you:

Mobile Crisis Saint John
1-888-811-3664 
Hours of Operation are 8:15am to midnight

Chimo Crisis Line
1-800-667-5005
chimohelpline.ca/contact.html

Crisis Services Canada Suicide Prevention and Support 
1-833-456-4566

Registered social workers and clinical therapists are unable to provide an official diagnosis or prescribe medication, however they are well trained in mental health and can refer you to a Psychiatrist, with your doctors' consent, if you feel this would be helpful for you. Your family doctor is another great resource for a discussion around medication and whether or not a prescription would be a good option for you. 

Yes, our associates practice from several clinical frameworks with CBT being one of them. CBT stands for Cognitive Behavioural Therapy; it is a well-established, effective and lasting treatment that can help with various issues including anxiety, depression, addiction, relationship issues and chronic pain. 

CBT involves problem solving and learning helpful strategies to practice between sessions. It focuses on identifying and understanding unhelpful thinking patterns to help change the way you feel. You are actively involved in your treatment and are often expected to do some homework between sessions. You can learn to control your thinking, maintain a sense of control and self-confidence and learn positive coping skills.

Licensed Counselling Therapists (LCT) are governed under the Canadian Counselling and Psychotherapy Association. 

Registered Social Workers in New Brunswick are regulated by The College of Licensed Counselling Therapists of New Brunswick.

Both provide mental health services. Coverage for either a LCT or RSW will depend on your insurance plan. Contact your insurance provider directly to learn if services are covered with either of these designations.

Yes, we have many therapists who work with couples. If you book an appointment on our online booking portal, you can see who works with couples when selecting that service. 

Not sure who to book in with? Take our quick quiz to get an instant match with a therapist who's right for you. You can also fill out this form and one of our helpful receptionists will get back to you with the next available appointment.

Yes. We have associates on staff who work with children. We will work with you to match you with the therapist best suited to meet your needs. We work with children as young as three years old. 

No, at this time we do not have a psychologist on staff. We recommend reaching out to KV Psychology.

No, we do not offer Psychoeducational Assessments currently as we do not have any licensed psychologists on staff. We recommend reaching out to KV Psychology.

Although we do not offer counselling on a sliding scale, we do have options for counselling at a lower cost through our non-profit, Just Us; We All Struggle Inc. Learn more about their free and low-cost counselling.

Select therapists are registered to practice virtually across Canada. If you are looking to book a session while residing in another province, please contact our admin team at booking@lauragatien.com to be matched with the appropriate therapist. 

Yes, we are very excited to provide our community with workshops and presentations. To book a presentation or workshop, please contact our office at admin@lauragatien.com.