Session Fees

Therapy sessions with Laura's associates (55 minutes) $140

Therapy sessions with Laura (55 minutes) $160

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Payment Policy

Payment is expected in full at the time of service. We will charge the card on file unless asked otherwise. We will direct bill blue cross and various other providers including Sunlife, Canada life, NIHB, Worksafe, Department of Social Development & more.  

All past outstanding balances must be paid before booking a new appointment. This includes past attended sessions, late cancellations or no show fees.

​We suggest checking with your specific insurance plan as coverage is different for each policy.

Insurance Reimbursement

Your insurance plan may cover all or a portion of your sessions. Many extended health insurance plans provide coverage for professional services received from a Registered Social Worker (RSW), Master of Social Work (MSW) or a Licensed Clinical Therapist (LCT). It is your responsibility to ensure your sessions are covered and the limits of your coverage.  

You will be provided with a receipt for each session once payment is received which will assist you in processing your insurance claims.

Counselling Services may be claimed as a medical expense on your income tax if you do not have coverage with an insurance provider. 

Cancellation Policy

Clients can cancel or reschedule with a minimum of 24 hours notice, otherwise you will be charged for the session. A late cancellation (less than 24 hours notice) will result in a half session charge, and a no show will be charged a full session rate.

Our therapists, like other self-employed professionals, are not on salary and are only paid per session. A late cancellation or no show can result in losing a significant portion of their planned income for that day. Thank you for your cooperation and understanding with adhering to our cancellation policy.

​We understand that life happens and it's not always possible to provide sufficient notice. Prior to booking, consider having a back up plan for non-crisis situations to ensure you're able to make it to counselling should something come up. Arranging back up childcare or alternate transportation methods on the date of your appointment can be helpful.

 We also offer the ability to change your session to virtual should you be unable to attend in person, for any reason (keep in mind, a credit card must be on file or the method of payment must be in place prior to switching to virtual). Laura Gatien & Associates will send appointment reminders for your session, however it's your responsibility to keep track of your appointments. Keeping up to date on your weekly schedule along with a back up plan are all helpful ways to avoid paying for a session you don't attend.